Brussels Airlines Jobs

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Aircraft Cabin Technician

Diegem, Belgium

Employee

No remote work

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home. We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

The Aircraft Cabin Technician is part of a team that delivers high quality cabin maintenance work within the EASA part 145 and BA approved scope and guidelines.

Main tasks & responsibilities:

The Aircraft Cabin Technician will quickly learn cabin maintenance activities and develop at least 2 of the following specialties:

cabin line maintenance, epoxy and ‘tedlar’ works
repair of aircraft seats
aircraft cabin removal/installation (e.g. sidewall panels, floor panels, bins, seats, ceilings, toilets, galley’s, linings)
painting of cabin and aircraft parts according to the manufacturer’s specs sheets

Assists in base maintenance and line maintenance to avoid cabin related discrepancies in accordance with the manufacturer approved maintenance data

Assists in cabin shop activities to ensure a clean and perfect cabin for our guests. This entails working on parts such as sidewall panels, floor panels, bins, seats, ceilings, toilets, galley’s, linings, etc.

Shares responsibility for the administration in accordance with the Brussels Airlines scope and EASA 145 rules

Ensures that level of the cabin shop meets the EASA 145 requirements by guarding cleanliness, tools, equipment and stock

Your profile

Higher secondary education with a technical focus
Proven relevant experience
Dutch/French and a strong level of technical English
High sense of aesthetics in cabin interior
Able to work in a team
Organized
Natural craftsmanship and clean and tidy worker
Able to work with precision

What we offer

A fulltime permanent employment contract (38h/week) and in a shift system including : morning shift, late shift and night shift.
A work regime that takes into account a very healthy work-life balance and a generous compensation for Sunday work as well as night shifts.
A flexible reward plan that allows you to optimize part of your salary
Travel benefits once you are 6 months in the company
Profit sharing
Group insurance
Company medical plan (optional)
Meal & eco vouchers
A spot in a very enthusiastic team & a great company to work for

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Business Intelligence Analyst

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

We are looking for a Business Intelligence Analyst to join our team, which is company-wide responsible to provide end-to-end data solutions, as well cooperate with Departmental Data Analysts on their Analytical roadmap. In your role you cooperate intensively with Data Engineers and Business Stakeholders from all areas (Commercial to Operations), and mainly focus on the original intake and analysis, as well final front-end part of the solution. The ability to think along with different stakeholders, together with being solution-oriented, are key assets within this role. You and the team aim to increase the level of Data Analytics in the different company areas to achieve a high impact on decision making, and therefore play a vital role in the future success of the company.

Your Tasks

Intake and Analysis: Collaborate with business stakeholders to gather, analyse, and document business requirements to translate them into final data solutions. Ensure that these requirements are aligned with business goals and technical capabilities.
Development of BI Reports: Design, develop, and maintain interactive reports and dashboards using Spotfire and Power BI. Customize reports to meet user needs and provide actionable insights.
Improvement and Innovation: Proactively evaluate current reports and processes, identifying opportunities for improvement. Recommend and implement new features, functionalities, and enhancements to make reports more actionable and user-friendly.
Provide Data Analytics & Insights: Leverage data analytics to generate meaningful insights for your business stakeholders. Transform raw data into actionable recommendations that help drive decision-making, identify trends, optimize business performance, and uncover new opportunities.
Data Validation: ensure the accuracy, consistency, and integrity of data used in reports and dashboards. Regularly perform data quality checks and resolve any discrepancies or errors identified.
Maintenance and Governance: Oversee the maintenance of Available reports and dashboards, ensuring data quality, consistency, and performance. Implement governance standards for data access, security, and reporting best practices.
Incident Management: Handle incidents related to BI reports and dashboards. Identify, troubleshoot, and resolve technical issues, ensuring minimal disruption to business users.
Documentation: Ensure that all BI solutions are well-documented for knowledge sharing and future reference.
BI Community Support: Provide ongoing support to the BI user community, including training, answering enquiries, and troubleshooting issues. Foster collaboration and knowledge sharing within and outside the team.
PMO Activities: Assist in project management activities for key business initiatives. Help track project progress, timelines, and deliverables, ensuring alignment with business priorities and goals.

Your profile

Master degree in Business, Computer or Data Science, or equivalent through experience in a data or analytical role.
3 years of relevant data experience, not in a user role, but in a supporting/development role.
Proficiency in BI tools, dashboard and report design (Spotfire, Power BI, Tableau, etc.).
Programming skills (SQL, Python, Pyspark,...).
Datawarehouse understanding, in particular being able to exploit it to develop data solutions. A basic understanding of Azure DevOps and Databricks is seen as a plus.
Analytical mindset and ability to understand complex issues, as well the ability to come forward with clear manageable solutions.
Excellent communication skills with the ability to work with cross-functional teams and stakeholders.
Strong project management and organizational skills: able to organize a bigger project, or work on a bigger scope.
Action oriented with a positive and solution oriented attitude. Eye for sustainable solutions is key.
Team player and positive influencer with motivational skills.
Curiosity for business and data, along with an interest in emerging data technologies.
Experience with Agile methodology is considered a plus.
Very good English verbal and written skills.

What we offer

A flexible reward plan that allows you to optimize part of your salary
A flexible work environment focused on activity-based working and home office possibility
Travel benefits
Company car (or car allowance and/or public transport subscription)
Profit sharing
Group insurance
Company medical plan (optional)
Representation & homeworking allowance
Meal & eco vouchers
A spot in a very enthusiastic team & a great company to work for

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Compliance Manager (Ground Operations)

Diegem, Belgium

Employee

Compliance Manager (Ground Operations)

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

The Compliance Manager is responsible for developing, implementing and maintaining information compliance controls for multiple internal compliance policies (ISO27001 ISMS, GDPR, PCI-DSS, …). The goal is to ensure that the organization, processes and assets are managed in accordance with the Brussels Airlines Compliance Policy as well as international standards, and to maintain compliance risks as low as possible. The manager also supports different business units in defining, implementing and maintaining a compliant organization with regards to the abovementioned policies.

The IT and Ground Operations (GOPS) Compliance Manager have complementary processes to manage in respectively the IT area and the GOPS area. They work closely together and are jointly responsible for the compliance level of Brussels Airlines. They report into IT and GOPS and are each other back up.

Main tasks & responsibilities

As a Compliance Manager you will be responsible for the compliance on ISMS (ISO27001), PCI-DSS, internal procurement policies and GDPR in your respective area (IT or GOPS). Your activities will be as followed:

Support and advise internal stakeholders

Support IT, Ground Operations and relevant business units in the definition and implementation of compliance controls;
Coordinate and monitor the execution of beforementioned controls;
Define, implement and manage corrective actions when applicable;
Provide advice on improvement of existing controls.

Support and guide third party suppliers, handlers and contractors

Development and maintenance of compliance standards

Perform gap analysis to ensure that missing elements are integrated when & where relevant in the existing policies by proposing the necessary changes;
Assure completeness of policies and assure that they are completely enforced in scope of the compliance requirements;
Support IT & Ground Operations in compliance standards and procedures writing and updating, by providing guidance and performing QA.

Audits

Ensure, prepare and lead the relevant audits and compliance verifications.

Reporting

To present the compliance results and remediation actions to the attention of senior management level;
To provide a compliance view (KPIs/ indicators of conformity) towards internal stakeholders and different monitoring bodies.

Your profile

Bachelor degree (or equivalent through experience);
Knowledge of aviation industry is a plus;
2-5 years of experience in IT / Information Security / GOPS or in a compliance environment;
Knowledge of GRC tools;
A good understanding of GDPR / PCI regulations and policies is a plus;
Certified ISO27001 Lead Implementer is a plus;
Experience in developing and implementing policies and / or processes (in IT);
Project management / coordination skills;
Experience in managing & working with multiple stakeholders;
Experience in creating memos & report to senior management level;
Strong knowledge of the applicable regulations with focus on ISO27001;
Experiences with auditing & process evaluation;
Good knowledge of or heavy interest in information security & risk management;
Capability to quickly understand end-to-end process flows & control needs;
Excellent verbal and written communication, negotiation skills & assertiveness;
Good communicator and people leader
Analytical expertise: handle & present complex content, have process mapping skills;
Willingness to take responsibility and to make objective decisions on several levels;
Strongly organized & structured, independent & solution-oriented;
Discretion & integrity;
Resilience in stressful situations;
Fluent in English, preferably a good understanding of French.

What we offer

A flexible reward plan that allows you to optimize part of your salary;
A flexible work environment focused on activity-based working & home office possibility;
Travel benefits;
Company car (or car allowance) or an attractive mobility budget
Profit sharing;
Group insurance;
Company medical plan (optional);
Meal & eco vouchers;
Representation & homeworking allowance;
A spot in a very enthusiastic team & a great company to work for;

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Facility Management Lead - Belgium

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

Join us at Real Estate Management and be part of our motivated, professional and happy team to deliver best-in-class building services for our colleagues within Brussels Airlines and all Belgium-based business units of the Lufthansa Group.

This position includes leading the facility management (technical, infrastructural and commercial) for our diverse real estate portfolio. You would also be responsible for the strategic and operational development of our FM services. A strong focus on leadership and steering is a must.

Your tasks

Maintenance and building operations: Secure technical and infrastructure facility management in building 26, the Technical Base in BRU and warehouse facilities, training center, crew center, passenger lounges and the rent premises in the airport terminals.
FM strategy development and execution : Design and steer FM service related processes for BU and define and execute integrated facilities management.
Operation of LH group-wide infrastructure facility management for the Belgian region.
Service provider management for the LH Group in Belgium including high level quality service level agreements.
Actively pursuing efficient energy management and regular communication within the LH Group.
Contract and vendor management : Steering facility management suppliers (master contract partners).
Maintaining and proving all inspection reports and notifications relevant to government authorities.
Leading of up of 1 direct employee and steering of up to 8 onsite personnel of service providers.
Asset management: implement a systematic approach taken to manage the life cycle of the real estate assets and its technical systems, and ongoing process of maintaining, upgrading and operating assets [reference ISO 55000].
Crisis management in the event of acute disruptions and insurance claims; adequate information for users; provision of data material for authorities for the locations in the region; highest escalation instance at the regional level.
Planning, monitoring and reporting of the budget for the area of responsibility.
Dialogue and escalation with stakeholders / users regarding space allocation and the operation of space: strategic planning and alignment with the demand organization; policies, procedures and compliance.
Facility Information Management & Technology Management: the planning, implementation and use of technologies that support the day-to-day operations of the facility management function, including incident management , automation of intelligent building systems, the collection of facilities data.
Risk management and Business continuity :
- Identifying potential hazards or threats and select methods to either avoid them or mitigate them in order to minimize potential loss, damage or injury to people, buildings, grounds, technology and building systems and so forth.
- Develop plans and procedures to assure the continuation of business operations during and after conditions of duress.

Your profile

Bachelors /Master – Building Management.
5+ years of professional experience in facility management or related.
Strong experience in provider management and lager FM mandates.
Familiarity with building codes, accessibility regulations and other relevant constraints in the field of real estate.
Experience in operational and capital budgeting, evidence-based decision-making process, procurement, contracting, financial analysis, reporting.
Facilities (technical matters): working knowledge of building systems,structure, interiors and exteriors, and grounds and their related legislation.
Purchasing methods.
Very good spoken and written Dutch and French.
Great social and communication skills.
A “hands-on” approach.

What we offer

A flexible reward plan that allows you to optimize part of your salary.
A flexible work environment focused on activity-based working and home office possibility.
Travel benefits.
Profit sharing.
Group insurance.
Company medical plan (optional).
Meal & eco vouchers.
A spot in a very enthusiastic team & a great company to work for.
Company car.
Representation & homeworking allowance.

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First Officer (type-rated A32F & non type-rated)

Diegem, Belgium

Employee

We are looking for First Officers (type-rated and non type-rated) to join our company. Who are we and what do we aim for?

Brussels Airlines is the home carrier of Belgium and one of the four network airlines of the Lufthansa Group. It connects the European capital from Brussels Airport with over 85 destinations, 17 of which are in Sub Saharan Africa. The company employs more than 3,200 people of which 538 are pilots and we currently operate 40 aircraft.

Brussels Airlines aims to emit 50% less CO2 by 2030 compared to 2019 and plans to be carbon neutral by 2050. The airline is participating in the Stargate Project led by Brussels Airport and is therefore part of the testing ground for sustainable aviation at its home base. In addition, the airline signed the Circular Economy agreement of the Antwerp Management School in 2021. In 2023, Brussels Airlines welcomes three state-of-the-art Airbus A320neo allowing the airline to significantly lower its CO2- and noise-emissions on its medium-haul network. Next to that, the airline aims to operate its first flight using Sustainable Aviation fuel (SAF) by 2023.

As an ambassador of its country, Brussels Airlines brings the world to Belgium and the best of Belgium to the world, among others through collaborations with Belgian Star Chefs, Belgian culinary products and the Belgian Icons, specially painted aircraft that honour a Belgian iconic person, team or event to promote Belgian culture worldwide.

Brussels Airlines offers cargo capacity on all its flights, commercialized by Lufthansa Cargo. The airline also handles the daily maintenance of its aircraft fleet.

Brussels Airlines is one of the four Lufthansa Group network airlines (Austrian, Brussels Airlines, Lufthansa and SWISS) and member of Star Alliance. The company was founded in 2002 and is 100% owned by Deutsche Lufthansa AG.

Rated and Non-rated First Officers requirements:

Valid EASA ATPL (A) or CPL (A)/IR + ATPL frozen license
Valid Multi Engine/IR (A) rating
Multi Crew Coordination (MCC) course
Advanced UPRT Training according EASA.FCL.745.A; (only applicable for applicants who have never obtained any rating)
Good oral and written command of English language (ICAO Level 4 English language proficiency or higher)
Fluency in Dutch or French is a must
Current Class 1 Medical Certificate, still valid for at least 6 months
Certificate of good conduct (bewijs van goed gedrag en zeden/certificat bonne vie et moeurs)
Last 3 pages of your logbook
Your CV & Cover letter

NEW: For First Officers with experience, the start salary will be determined based on experience (being flight hours on CS-25 aircraft).

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GSE / Shop Technician

Diegem, Belgium

Employee

Purpose of the position

Within the Brussels Airlines Maintenance team, you will disassemble, service and assemble aircraft components covered by the Brussels Airlines component shop capability and replace parts if necessary.  All maintenance is performed within stringent norms of tolerance and precision, according to established procedures and using the approved and calibrated tools and equipment.

Preventive and curative maintenance on ground support equipment in compliance with the equipment manufacturer specification. Providing assistance to production by handling non-aircraft related tasks, such as towing, engine preparation before installation or shipping, and other non-aircraft operational.

Your tasks

Aircraft component maintenance:

Ensure that the safety and quality standards as set by the company are obtained
Executes disassembly, assembly and overhaul works on component related items according to a Component Capability List following the technical documentation of the component manufacturer
Administer a compliant set of reporting (shop visit reports) and follow up measures. Administer inventory and stock of spare-parts in the component shop and order in time additional items

Ground support equipment maintenance:

Executes disassembly, servicing and assembly works on ground support equipment following the technical documentation of the equipment manufacturer
Assisting in tooling management
Any other duty as may be required by the production manager for the safe and punctual departure of the fleet

Assistance for non-aircraft related tasks:

Assist production in general non-aircraft related tasks.
Perform Aircraft towing related to Aircraft Maintenance.
Assist in engine preparation before engine installation or shipping.

Your profile

Technical Secondary Education level A2 Electric, Electromechanics, Mechanic or equivalent by experience.
Experience in aircraft or component maintenance is an asset.
Technical knowledge and experience with A/C structures and components not required but is an asset.
Mastery of technical English.
Ability to approach a situation or problem in a structured, methodological and logical way.
Knowledgeable in the essential functions of MS Office products (word, excel) is a plus.
Knowledge of AMOS is a plus.
Team player.
Very precise and detailed approach.
Ability to take initiative on a given task and persist with the task to its completion.
Planning and organization of own work.
Orderly and clean oriented.

What we offer

A fulltime permanent employment contract (39h/week).
A work regime that takes into account a very healthy work-life balance and a generous compensation for Sunday work as well as night shifts.
A flexible reward plan that allows you to optimize part of your salary.
Travel benefits once you are 6 months in the company.
Profit sharing.
Group insurance.
Company medical plan (optional).
Meal & eco vouchers.
A spot in a very enthusiastic team & a great company to work for.

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Head of Digital Development

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Mission

Brussels Airlines is looking for a strategic and hands-on leader to drive digital innovation and business transformation within our Maintenance & Engineering (M&E) department. Reporting to the Head of M&E, you will:

Lead the digital and business transformation strategy, optimizing processes for technical, operational, and financial performance.
Oversee large-scale projects, define M&E-wide KPIs, and act as the central function for all processes.
Support career development, ensuring staff have the skills and adaptability to meet industry challenges.
Foster a collaborative, forward-thinking culture, aligning teams with company goals and resources.
Engage stakeholders to ensure transparency and drive safe, efficient, and innovative solutions.
Lead a team of 10-15 FTEs.

We seek a people-centered leader with the ability to inspire, connect, and empower cross-functional teams in a dynamic airline environment.

Tasks

Strategic Leadership: Set priorities, allocate resources, and drive continuous improvement initiatives. Ensure alignment with company objectives, report on progress, and oversee compliance with safety and quality standards.
Project & Performance Management: Lead high-impact projects to enhance technical, operational, and financial performance. Define and track KPIs, optimize processes, and ensure sustainable implementation of initiatives.
Application Management: Oversee IT system strategy and digital transformation, integrating tools such as AMOS, Crossmos eTLB, Flydocs, Aviatar, and PowerBI to enhance efficiency and user experience.
Technical Training & Development: Ensure ongoing skills development, regulatory compliance, and career growth for M&E employees through tailored training and onboarding programs.
Lead & Inspire: Foster a motivating work environment, mentor and coach team members, empower employees with autonomy, and guide teams through change with clarity and empathy.

Your profile

Master’s degree in Engineering or a related field, or equivalent experience.
At least 5 years of experience managing complex projects, ideally in aviation.
Strong project management skills; certification (e.g., PMP) is a plus.
Analytical and strategic mindset with a data-driven approach to decision-making.
Excellent stakeholder management and interpersonal skills.
Experience with continuous improvement methodologies (Lean, 5S) and problem-solving.
Familiarity with digital tools and data analytics in maintenance & engineering.
Proven ability to lead diverse teams and manage change effectively.
Strong presentation and communication skills, able to simplify complex topics.
Proficiency in MS Office and project management tools.
Fluent in English; Dutch and/or French are a plus.

What we offer

A flexible reward plan that allows you to optimize part of your salary;
A flexible work environment focused on activity-based working & home office possibility;
Travel benefits;
Company car (or car allowance);
Profit sharing;
Group insurance;
Company medical plan (optional);
Meal- & eco vouchers;
Representation & homeworking allowance;
A spot in a very enthusiastic team & a great company to work for.

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IT Delivery Manager Maintenance and Engineering

Diegem, Belgium

Employee

IT Delivery Manager Maintenance & Engineering

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home. We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

As IT Delivery Manager, you'll be the key link between Brussels Airlines' business teams in Maintenance & Engineering and our IT system suppliers. You'll manage current IT solutions and roll out new ones, ensuring smooth transitions and top-notch performance.
You'll be the go-to problem solver, maintaining business and operational continuity, and helping select and implement the best solutions for our evolving needs.

Main tasks and responsibilities

Synergy: Understand business processes and IT functions, integrating new solutions smoothly.
Relationship Management: Handle daily interactions with business teams, meeting their IT needs.
Reporting: Deliver regular IT status updates, highlighting risks, issues, and costs.
Roadmap: Oversee the annual IT plan, scheduling activities and delegating tasks.
Collaboration: Build strong relationships with external IT partners and manage budgets.
Optimization: Work with the IT Service team to establish and review efficient support processes.
Change Management: Assess and implement Change Requests, maintaining solution stability.
Continuous Improvement: Identify flaws and recommend improvements.

Your profile

Education: Bachelor’s in IT or equivalent experience.
Experience: 3 to 5 years in IT, with good understanding of key business processes.
Skills: Understanding of IT architectures, system design, and cost management. Familiarity with ITIL, PRINCE-2, PMI-BOK or Agile models. Proficient in English; knowledge of French, Dutch, or German is a plus.
Team Player: Aviation passionate with strong relationship-building skills with internal and external partners.
Innovative: Proactive, flexible, and customer-focused with strong communication abilities.
Analytical: Able to derive business value from complex data sets.
Performer: Deliver under pressure and establish structure in complex environments. Support services post-implementation.

What We Offer

Flexibility: Customize part of your salary with our flexible reward plan.
Work Environment: Enjoy an activity-based setup with the possibility of working from home.
Perks: Company car, travel benefits, homeworking allowance, bike allowance, or public transport subscription.
Benefits: Profit sharing, group insurance, optional medical plan, meal, and eco vouchers.
Team Spirit: Join a highly enthusiastic team and a fantastic company to work for.

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Junior Aircraft Technician

Diegem, Belgium

Employee

No remote work

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Mission

You assist the licensed aircraft Technician A, B1, or B2 in performing scheduled and unscheduled line- and light-maintenance tasks according to the appropriate aircraft maintenance manuals.

Tasks

All maintenance is performed within stringent norms of tolerance and precision following established procedures and using the approved and calibrated tools and equipment, and this as per our following work scopes:

Line & Light Maintenance on the Airbus A320(CEO and NEO) family fleet
Line & Light Maintenance on the Airbus A330 fleet

Your profile

You have a degree as Aircraft Technician and have followed and passed at least 50% of all modules on a A or B1 level (B2 level is a plus).
You have the ability to approach a situation or problem in a structured, methodological and logical way.
You have a good level of technical English.
Knowledge of Amos is a plus.
You are an excellent communicator and you are team-oriented.
Safety is one of your key priorities and you have a sense of responsibility
You are precise and detailed approach.
You have the ability to take initiative on a given task and persist with the task to its completion.
You are flexible, the work requires you to work in shifts (early, evening and night).
You have great planning skills and you can organize your own work.
You uphold a standard of orderliness and cleanliness.

What we offer

A fulltime permanent employment contract (38h/week) and in a shift system including : morning shift, late shift and night shift.
A work regime that takes into account a very healthy work-life balance and a generous compensation for Sunday work as well as night shifts.
A flexible reward plan that allows you to optimize part of your salary.
Travel benefits
Bike allowance or public transport subscription
Profit sharing
Group insurance
Company medical plan (optional)
Meal & eco vouchers
A spot in a very enthusiastic team & a great company to work for with lots of career possibilities and training.

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M&E Application Expert

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Mission

Within our Maintenance & Engineering department at Brussels Airlines, the Application Expert will report to the Manager of Application Management and play a key role in managing and improving core technical software applications in the CAMO and Part 145 environments.

Key responsibilities include:

Administering, supporting, and continuously enhancing technical applications (e.g., AMOS, Crossmos eTLB, flydocs DMS, Aviatar, SP Expert) and mobile devices to ensure optimal performance and user satisfaction.
Acting as the primary contact for stable support and change requests, expanding the value of the digital ecosystem through software expertise.
Contributing to the AMOS Competence Center (ACC) to optimize application performance and user experience.

This position requires a proactive professional dedicated to driving application performance, user satisfaction, and the overall effectiveness of the digital ecosystem.

Tasks

Application Support

Ensure optimal performance of core Maintenance & Engineering software (CAMO and Part 145), serving as the primary user contact.
Troubleshoot and resolve application issues, implement new functionalities, conduct unit testing, and manage integrations/interfaces.
Create and maintain reports, widgets, and forms; monitor system performance; and collaborate with IT and suppliers on server management.
Assist key business users with data corrections and communicate relevant application updates.

Application Development & Improvements

Coordinate user acceptance testing and configuration implementation for new releases and updates.
Assess innovations and features, evaluate their impact, and ensure alignment with business needs in collaboration with key users.
Analyze and optimize business processes in alignment with organizational goals and application functionalities.
Provide strategic guidance for developing existing applications in coordination with CAMO, Part 145, and Lufthansa Group Technical Fleet Management.
Support digitization initiatives by gathering requirements, documenting needs, and proposing solutions.
Lead or contribute to application development projects.

Application Standards

Support data clean-up and maintenance activities for relevant applications and databases.
Drive continuous process improvements to enhance application efficiency.

Hardware Support

Collaborate with IT to support, configure, and set up mobile devices and hardware for the Maintenance & Engineering department.

Your profile

University degree (Bachelor’s) with focus on IT-administration or engineering, or equivalent through experience, with several years of work experience in relevant field (Aircraft maintenance and/or application management)
Strong technical background with knowledge of aircraft maintenance & engineering processes or demonstrated strong interest in the sector
Minimum of 2 years of experience with AMOS or equivalent systems, preferably in an administrator or key user role
Experience of working with databases and excellent SQL skills
Ability to quickly familiarize oneself with complex IT systems and landscapes
Strong analytical and problem-solving abilities to understand complex issues from both business and technical perspectives, with a focus on resolving issues and supporting internal customers effectively.
Excellent communication skills, capable of conveying messages clearly and effectively, with a proactive and open attitude that emphasizes teamwork
Ambitious with a willingness to learn and adapt
Proficient in English (verbal and written); Dutch and / or French is a plus

What we offer

A flexible reward plan that allows you to optimize part of your salary;
A flexible work environment focused on activity-based working & home office possibility;
Travel benefits;
Profit sharing;
Group insurance;
Company medical plan (optional);
Meal- & eco vouchers;
A spot in a very enthusiastic team & a great company to work for.

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Maintenance Planner

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

Within the Maintenance Planning department, you schedule all preventive and corrective maintenance on the Brussels Airlines fleet to have a balanced aircraft maintenance input plan and to produce work packages for each of these inputs which are then transferred to the production department for completion. The maintenance input plan must be prepared taking into account following variables:

aircraft maintenance tasks limits & due dates (from AMOS).
hangar space availability (or slot availability in case of contracted out maintenance).
aircraft downtime availability.
manpower availability (in case of maintenance performed by Brussels Airlines Part145).
parts & tooling availability.
Third Party availability if the scheduled job require external assistance (Ex: NDT Inspections).

Main tasks & responsibilities

Plan short - and long-term Maintenance events for Brussels Airlines & third party if required, you will be closely working with our MROs as well as internal parties such as Operations Control Centre, Maintenance Control Centre and Network Planning.
Compiling work orders and task cards to work packages taken into account all constraints (due dates, resources, skills/qualifications, parts, specific technical constraints).
Set up a long term maintenance plan to avoid aircraft being grounded (maintenance staggering programmes).
Contacts with external parties for specialized outsourcing (example : LDG & engine repair, composite repair, cleaning, …).
Analyze forecast and schedule maintenance tasks such as EO’s, SB’s, MEL Items, AD’s, life time components.
Daily follow-up of planning and adjustments in case of unforeseen events.
Calculating forecasts in function of operations and controlling of the maintenance limits.
Close cooperation with Production, Logistics, Manpower Planning, Work preparation & Engineering.

Your profile

Technical Background:

Bachelor degree, preferably in a technical orientation or equal by experience (holding a P66 license).
Minimum 2 years of working experience in an aviation maintenance or CAMO environment.
Strong knowledge of (technical) English and Dutch verbal and written skills. French is an advantage.
Basic applications MS office (Excel, Word, Outlook).
Experience with AMOS, good knowledge of EASA regulations, aircraft technical course(s) & experience with A330 & A32F are considered as real assets.

We are looking for someone who

is a self-starter, with a proactive and cooperative attitude.
is able to demonstrate high accuracy and good organizational & analytical skills.
has strong communication skills and assertiveness combined with diplomacy, able to act as a representative of our company.
is able to work under stress and show the necessary flexibility in favor of our flight operations.
has a strong sense of responsibility and work ethics.
is a team-player while also able to work effectively independently.
has the ability to comply with rules and procedures.
has a strong administrative profile with a punctual and detailed attitude.

What we offer

Flexible reward scheme which lets you tailor your remuneration to your needs.
Large discounts to fly on all Lufthansa Group airlines.
Meal vouchers.
Eco cheques.
Cheap hospitalisation insurance.
Flexible hybrid working possibilities.
Well-connected office locations, both by car as by public transport.

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Manager Business Development and Market Analysis

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

As Manager Business Development and Market Analysis, you will

Be part of the Commercial Cockpit (integrated in Network Planning and Revenue Management Department) and support the decision making process of Brussels Airlines’ Commercial Committee.
Provide performance, competition and market analysis and present to Brussels Airlines’ commercial departments and senior management.
Coordinate commercial actions and projects internally and towards the Lufthansa Group (LHG), including the Africa Competence Centre.
Steer Brussels Airlines’ sales performance and set up action plans with Revenue Management, Network, Sales, Marketing to address budget gaps.
Develop monitoring and reporting dashboards.

Your tasks

Monitor Brussels Airlines revenues and commercial KPIs

Continuous monitoring, analysis and interpretation of the global Brussels Airlines’ results and market positioning, identifying deviations to targets.

Main activities

Build up dashboards and reporting on Brussels Airlines’ performance.
Monitor competitive situation and evaluate market trends.
In-depth gap analysis through industry standard methods.

Steer and initiate corrective actions to optimize Brussels Airlines revenues and profitability

Trigger commercial actions for corrective measures where needed & in coordination with LHG Commercial Departments (Revenue Management, Network, Sales, Online, Marketing). Follow up of measures & actions.

Main activities

Stakeholder management on working and executive level.
Determine and align on required measures with commercial interfaces.
Coordination and follow up of actions and reporting to senior management.

Deliver Ad hoc reports and presentations

Elaborate ad hoc reports & carry out presentations according to Brussels Airlines’ Commercial Committee needs.

Main activities

Elaborate clear reports and presentations to deliver insights and recommendations upon senior management request.
Present findings to Brussels Airlines’ Commercial Committee / senior management.
Provide statistical support to the Commercial Department.

Participate in Global and Local projects including the Lufthansa Group Africa Competence Centre

Take on key role in projects of strategic importance for Brussels Airlines and Lufthansa Group. Be an active member of the LHG Africa Competence Centre.

Main activities

Project ownership on key commercial topics.
Data analysis and presentations to support Brussels Airlines/LHG projects.

Your profile

Bachelor degree preferably in economics/business/science or equivalent experience.
Preferably 3 years working experience.
Tourism/airline industry background is a plus.
Experience in analytical positions and reporting.
Excellent knowledge of English (spoken and written) is mandatory.
Excellent mastery of Excel and Powerpoint.
Knowledge of Tableau/Spotfire reporting system and airline reservation system is a plus.
Analytical and presentation skills.
Able to summarize complex topics into tangible content and recommendations.
Business driven with good communication skills.
Stakeholder management.
Proactivity and agility in changing environments.
Able to develop pragmatic solutions.

What we offer

A flexible reward plan that allows you to optimize part of your salary.
A flexible work environment focused on activity-based working and home office possibility.
Travel benefits.
Company car (or car allowance and/or public transport subscription).
Profit sharing.
Group insurance.
Company medical plan (optional).
Representation & homeworking allowance.
Meal & eco vouchers.
A spot in a very enthusiastic team & a great company to work for.

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Powerplant Engineer

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Mission

Within the engineering department, you will be active as a powerplant engineer in a variety of CAMO activities together with your colleagues.
You will be responsible for the implementation of the continued airworthiness management tasks related to engines and APU’s.
You will follow-up engines and APU’s shop visits by negotiating workscopes resulting in an optimized work scope regarding cost, downtime and return conditions.
You will perform each task taken into account the best possible cost-effective solution.
With time, you will be active as a member of Group Engine Management (GEM) within the Lufthansa Group.

Tasks

You will work in a team and will be responsible for your assigned aircraft ATA chapters.
You will study mandatory requirements (e.g. Airworthiness Directives) and follow-up the implementation to ensure the continued airworthiness management of our fleet.
You will analyse all incoming OEM data (e.g. Service Bulletins, CMM’s, AOT’s, OIT’s, …) and you will make recommendations & instructions for cost-effective implementation.
You will be in contact with aircraft manufacturer, OEM’s and MRO’s.
You will be in contact with other Lufthansa group airlines engineers to exchange best practices.
You will follow-up engines and APU shop visits; issue workscopes, follow up findings from repair shops, discuss most cost-effective solutions and review invoices.
Coordinate preventive actions and use of means in order to keep the engines and APU’s of the fleet on wing as long as possible, by negotiating and optimizing workscopes regarding cost, downtime and return conditions of the engines.
Analyse findings or maintenance inspections and advise preventive actions to improve engine and APU reliability, your solutions will reduce the base maintenance cost and production manhours by avoiding repetitive findings.
Identify and investigate engine related components for repetitive failure rates and low reliability, propose corrective actions.
Analyse and support projects and creation of business cases for
Your input in engine contract negotiations will have an added value as specialist in this area.
Identify, develop and lead improvement projects.
You will represent Brussels Airlines within the Lufthansa Group (Group Engine Management) while working on topics and projects within your domain.
You will be enrolled in the AOG service to provide the P145 with 24/7 support.

Your profile

Minimum bachelor degree in Aeronautics engineering
You are highly interested in aviation
You are strong in analysing problems and critical in studies
You can manage problems and projects in an orderly manner
You work accurate and thorough, are well-organized and like to create order and structure
You can work under stress and show the necessary flexibility
You can perform administrative work & follow up in a structured way
You have good communication skills in English (Dutch and French is an advantage)
You have knowledge of MS office (Knowledge of MRO software AMOS is a benefit)
You are pro-active and have open attitude
You are a team player
You are willing to travel abroad

What we offer

A flexible reward plan that allows you to optimize part of your salary;
A flexible work environment focused on activity-based working & home office possibility;
Travel benefits;
Profit sharing;
Group insurance;
Company medical plan (optional);
Meal- & eco vouchers;
A spot in a very enthusiastic team & a great company to work for.

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Qualified B1/B2 Aircraft Technician

Diegem, Belgium

Employee

No remote work

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

We are expanding our Maintenance team to get and hold all our aircrafts airworthy in the sky.

You perform scheduled and unscheduled line- and light-maintenance tasks according to the appropriate aircraft maintenance manuals, and this as per our following work scopes:

Line & Light Maintenance on the Airbus A32F fleet
Line & Light Maintenance on the Airbus A330 fleet

Main tasks & responsibilities:

You manage and certify line maintenance tasks, including simple cabin tasks.
You troubleshoot and monitor recurring problems.
You manage required inspection tasks when the inspection rating is achieved and available on the company license.
You test aeroplane systems.
You handle towing, push-back of aeroplanes, and radio communication with ATC.
You ensure the correct completion of aircraft documents in accordance with regulations and company procedures.
You monitor and follow up on the state of maintenance of ground equipment material as well as worksites.
You deliver the Release to Service in a conscientious, quick, and high-quality manner.

Your profile

You are a Part 66 A, B1 licensed Aircraft Technician (on at least one of our AC types) OR you are a Part 66 A, B1 licensed Aircraft on other AC types and motivated to be fully trained on our AC types.
You have a very good level of technical English (all our manuals and class room training are in English).
You work accurately.
You work autonomously.
You bring quality assurance and have a sense of responsibility.
Safety is important for you.
You have excellent communication skills and are team-orientated.
You bring a positive attitude and have a solution minded approach.
You have good analytical abilities and focus on operational efficiency.

What we offer

A fulltime permanent employment contract (38h/week) and in a shift system including : morning shift, late shift and night shift.
A work regime that takes into account a very healthy work-life balance and a generous compensation for Sunday work as well as night shifts.
A generous bonus system per obtained AC licence (A320 and A330) and the necessary support and trainings to help you obtain those licences.
A flexible reward plan that allows you to optimize part of your salary.
Travel benefits once you are 6 months in the company
Profit sharing.
Group insurance.
Company medical plan (optional).
Meal & eco vouchers.
A spot in a very enthusiastic team & a great company to work for.

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Sheet Metal Performer

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Mission

You perform structural repairs (sheet metal & composite) during line- and light-maintenance according to the appropriate aircraft maintenance manuals. All maintenance is performed within stringent norms of tolerance and precision following established procedures and using the approved and calibrated tools and equipment, and this as per our following work scopes:

Line & Light Maintenance on the Airbus A320 family fleet (including A320neo)
Line & Light Maintenance on the Airbus A330 fleet

Tasks

Sheet metal and/or composite repairs:

Assessing, reporting and rectifying aircraft structural damages, modifications and sheet metal or composite related discrepancies within his upfront reported downtime and in accordance with the manufacturer approved maintenance data.
Executing all routine maintenance tasks in a safe and secure manner
Correct completion of A/C documents
Keeping close collaboration with the engineering department and aircraft engineers, providing them with advice and/or solutions in order to minimize downtime and cost.
Performing sheet metal and/or composite shop work on aircraft parts and provide the associated administration in accordance with the BA scope and EASA part 145 rules.
Makes sure that level of the cabin shop meets the EASA 145 requirements by guarding cleanliness, tools, equipment and stock.
Monitoring and following up on the state of the maintenance of the ground equipment material as well as of your working environment

Your profile

A3 obtained in a technical school
Holder of an approved Certificate indicating he followed a sheet metal and/or composite course or showing experience in sheet metal and/or composite repairs
Ability to approach a situation or problem in a structured, methodological and logical way
Proficient in English, knowledge of French/Dutch is a plus
Knowledge of AMOS is a plus.
You communicate well and are team player
Safety is one of your key priorities and you have a sense of responsibility
Very precise and detailed approach;
Ability to take initiative on a given task and persist with the task to its completion;
Flexible
Planning and organization of own work
Orderly and clean oriented

What we offer

A flexible reward plan that allows you to optimize part of your salary;
A workingregime in shifts (including premiums)
Travel benefits;
Profit sharing;
Company medical plan (optional);
Meal- & eco vouchers;
A spot in a very enthusiastic team & a great company to work for.

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Store Keeper

Diegem, Belgium

Employee

No remote work

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Mission

Reporting to the Logistic Manager, the Storekeeper is responsible for execution of all warehousing tasks and serving internal and external customers at the warehouse service desk.

Tasks

Entering and shelving material in the warehouse
Issuing parts and tools to internal and external customers at the warehouse service desk
Executing the yearly inventory check
Prepares preloads for work packages
Performing tasks in accordance with the daily Storekeeper checklist
Performing ad hoc assignments requested by the Logistic Manager
Ensuring a clean workplace and working environment

Your profile

Knowledge of Microsoft Office
Technical insight
Fluent in English, knowledge of French and/or Dutch is a plus
Knowledge of AMOS is a plus
Able to work accurately and autonomously
Maintain cleanliness
Customer friendly

What we offer

A flexible reward plan that allows you to optimize part of your salary;
A workingregime in a shift patern (including premiums);
Travel benefits;
Group insurance;
Company medical plan (optional);
Meal- & eco vouchers;
A spot in a very enthusiastic team & a great company to work for.

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Structures Engineer

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Mission

Within the Engineering department, as engineer in the structures domain, you will be active in a variety of CAMO aircraft structures activities together with your colleagues. Your main activities are: aircraft structural repairs, service bulletins study, analysing aircraft damage reports, issuing maintenance & repair procedures

Tasks

You work in a team and will be responsible for your assigned aircraft structure issues in line and light maintenance. You will deliver and follow up approved cost effective structural repair instructions in cooperation with the aircraft manufacturers.
Preparation, follow up and administration of the Heavy Maintenance check’s, mainly structures related inspections, Modifications & repairs
You will analyse findings of maintenance inspections and advise preventive actions to improve the aircraft structure reliability, your solutions will reduce the base maintenance cost and the production manhours by avoiding repetitive findings & repairs on the aircraft structure
All incoming OEM data (Service Bulletins, Airworthiness Directives) will be studied, evaluated, discussed and you make recommendations & instructions for implementation
Aircraft damages require your prompt attention and involvement on site, in order to issue the necessary repair instructions to regain the airworthiness condition of the aircraft. You will instruct a team of sheet metal technicians during the repair of the aircraft
Follow up of shop visits from removable structure nacelle components : air intake, thrust reversers, fan cowls (e.g. definition and approval of repair or overhaul scope, repair or overhaul progress, invoice screening and approval)
Specific tasks can be requested during study and implementation of projects
You will analyse projects and make business cases for larger structural modifications

Your profile

Minimum Bachelor degree in electro-mechanics or mechanics, with specialisation in aerospace
Strong analytical performance in analysing problems and be critical in studies
Be well grounded in technical knowledge and communication skills to achieve the objectives
Proficient in English (Dutch and/or French)
Knowledge of MS office required
Have a good team spirit
Able to manage problems and projects in an orderly manner, project management is an advantage
Be able to work under stress and show the necessary flexibility in favour of our flight operations
Motivated by achievements
Strong personality and good communication skills as an “airline representative” to discuss and defend your technical-commercial problems in a professional manner
Good reporting skills
Be able to perform administrative work & follow up in a structured way

What we offer

A flexible reward plan that allows you to optimize part of your salary;
A flexible work environment focused on activity-based working & home office possibility;
Travel benefits;
Profit sharing;
Group insurance;
Company medical plan (optional);
Meal- & eco vouchers;
A spot in a very enthusiastic team & a great company to work for.

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Technical Instructor B1

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of position

Support the M&E Training Team to create efficient and effective training by using the most appropriate training methods to respond to the different needs, ensuring that all technical staff is trained in line with authority regulations.

Conduct theoretical courses and practical instructions for certifying and non-certifying staff. Perform competency assessments of candidate employees/contractors and track career progression of employees from trainee mechanics until obtaining their B1 license.

Main tasks & responsibilities

Training Responsibilities:

Conduct internal training sessions on key regulatory and operational topics, including MOE, CAME, Human Factors, etc.
Develop, update and tailor training materials to suit various learning styles and needs, ensuring effective knowledge transfer for both theoretical and practical applications.
Oversee the implementation and completion of training programs (from trainee to B1), ensuring that all employees meet the required certification standards.
Compile questions for examination banks, ensuring assessments accurately reflect the required knowledge levels and regulatory standards.
Update and maintain the training database, ensuring accessibility and accuracy of training records.
Maintain and update the certification database, ensuring all training records and qualifications remain current and in compliance with regulatory requirements.
Develop and manage Computer-Based Training (CBT) modules, ensuring all digital training content is up-to-date and aligned with regulatory and company standards.
Ensure training sessions and examinations are conducted in a manner that complies with all relevant requirements.

Career Development & Employee Growth:

Oversee internship programs, introducing and mentoring trainees throughout their development program at Brussels Airlines until they obtain their B1 license.
Provide structured training and onboarding programs for newly hired technicians, monitoring their progress through different stages of their career.
Conduct competency assessments for students, employees, contractors and prospective candidates, ensuring they meet the required skill levels (practical and theoretical) before progressing to new roles or obtaining certifications.

Recruitment & Outreach Initiatives:

Represent the company at aviation and technical schools, engaging with students to promote aircraft maintenance careers and providing insight into the industry.
Actively participate in career fairs and industry events, presenting company career development opportunities and supporting recruitment efforts.
Collaborate with HR and operational teams to attract, assess, and onboard new technical personnel, ensuring the selection of highly qualified candidates.

Your profile

Technical Higher Secondary Education.
7 years of experience as performer, of which at least 2-3 years as B1 technician (Holder of a part-66 license) or equivalent by experience.
At least 2-3 years as certifying staff and holder of AML part 66 (Type rated Airbus)
Good knowledge of EASA procedures.
Languages: fluent English, Dutch and/or French is a plus.
MS-Office.
Didactical skills.
Good communicator.
Team player.
Stress resistant.

What we offer

Well-connected office locations, both by car as by public transport.
A flexible reward plan that allows you to optimize part of your salary.
Travel benefits.
Group insurance.
Company medical plan (optional).
Meal- & eco vouchers.
A spot in a very enthusiastic team & a great company to work for.

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Technical Instructor Cabin

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of position

Support the M&E Training Team to create efficient and effective training by using the most appropriate training methods to respond to the different needs, ensuring that all technical staff is trained in line with authority regulations.

Conduct theoretical courses and practical instructions for cabin technicians. Perform competency assessments of candidate employees/contractors and track career progression of employees.

Main tasks & responsibilities

Training Responsibilities:

Conduct internal training sessions on key regulatory and operational topics, including MOE, CAME, Human Factors, etc.
Develop, update and tailor training materials to suit various learning styles and needs, ensuring effective knowledge transfer for both theoretical and practical applications.
Conduct both theoretical and practical training sessions related to aircraft cabin systems, ensuring hands-on learning opportunities for maintenance personnel.
Oversee the implementation and completion of training programs for cabin technicians, ensuring that all employees meet the required certification standards.
Compile questions for examination banks, ensuring assessments accurately reflect the required knowledge levels and regulatory standards.
Update and maintain the training database, ensuring accessibility and accuracy of training records.
Maintain and update the certification database, ensuring all training records and qualifications remain current and in compliance with regulatory requirements.
Develop and manage Computer-Based Training (CBT) modules, ensuring all digital training content is up-to-date and aligned with regulatory and company standards.
Ensure training sessions and examinations are conducted in a manner that complies with all relevant requirements.

Career Development & Employee Growth:

Oversee internship programs, introducing and mentoring cabin trainees throughout their career development program at Brussels Airlines.
Provide structured training and onboarding programs for newly hired cabin technicians, monitoring their progress through different stages of their career.
Conduct competency assessments for students, employees, contractors and prospective candidates, ensuring they meet the required skill levels for cabin maintenance (practical and theoretical) before progressing to new roles or obtaining certifications.

Recruitment & Outreach Initiatives:

Represent the company at aviation and technical schools, engaging with students to promote aircraft maintenance careers and providing insight into the industry.
Actively participate in career fairs and industry events, presenting company career development opportunities and supporting recruitment efforts.
Collaborate with HR and operational teams to attract, assess and onboard new technical personnel, ensuring the selection of highly qualified candidates.

Your profile

Technical Higher Secondary Education.
5 years of experience in cabin maintenance and holding at least 2 certifications for special skills such as paint, IFE, NTF or Tedlar or equivalent by experience.
Good knowledge of EASA procedures.
Languages: fluent English, Dutch and/or French is a plus.
MS-Office.
Didactical skills.
Good communicator.
Team player.
Stress resistant.

What we offer

Well-connected office locations, both by car as by public transport.
A flexible reward plan that allows you to optimize part of your salary.
Travel benefits.
Group insurance.
Company medical plan (optional).
Meal- & eco vouchers.
A spot in a very enthusiastic team & a great company to work for.

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Touchpoint Manager & SN Ancillary Driver

Diegem, Belgium

Employee

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

As Touchpoint Manager & SN Ancillary Driver your core responsibilities will be managing and optimizing offering and promotion of various ancillary services along the entire customer journey at all touchpoints to enhance ancillary customer experience, increase revenue and add value to the main product and service.

Your tasks

Identify key touchpoints across the end-to-end customer journey where ancillary services are offered and develop a strategy to ensure seamless customer experiences and optimal placement to meet commercial goals.
Implement strategies to enhance the ancillary customer experience by addressing pain points, improving placement and promoting ancillary sales based on customer insights.
Drive an omnichannel ancillary offer by ensuring a consistent, integrated, and personalized experience across all channels, aligned with commercial objectives.
Collaborate with Marketing to develop concepts that encourage customer use of ancillary services and boost sales.
Track ancillary performance across touchpoints using KPIs, leveraging data analysis to inform actions and improvements.
Support Category Management in developing a holistic ancillary sales strategy and ensure knowledge transfer within cross-functional teams.
Collaborate closely with departments such as Marketing, Digital Hangar, Sales, Customer Service and Stations to align ancillary service placement, promotion and prioritization with business objectives.
Coordinate and implement actions across units like Stations, Service Centers, and Sales to promote ancillary services across various channels.
Ensure regular knowledge sharing with customer-facing teams (e.g.: Service Centers, Stations) to equip them for effectively selling and promoting ancillary services.
Ensure all ancillary services meet regulatory standards and are correctly and accurately displayed and offered, maintaining high quality.
Identify and pursue new opportunities for innovative ancillary sales growth.
Working in an international team, which is spread out over the 4 main hubs of Lufthansa Group (functional Team in Brussels consists of 2 employees).

Your profile

University degree in marketing, communications, business administration or related field or comparable long-term work experience.
Methodical and structured work.
Knowledge in customer experience management, E-Commerce, retailing or related roles ideally in aviation and ancillary services desirable.
Experience in managing cross-functional projects and driving results through collaboration.
The ability to motivate, inspire and guide relevant stakeholders/team to collaborate toward a joint goal.
Ability to thrive in a dynamic environment, adapt quickly to changes.
Proficient in using metrics to measure the performance of touchpoints and ability to translate insights into actionable strategies.
Very good knowledge of MS Office tools (e.g. Powerpoint, Excel & Teams) and familiarity with digital platforms used for managing customer interactions, and digital communication is favorable.
Very good communication skills spoken and written in English. German is an advantage.
Enthusiasm for experimenting with new approaches to improve touchpoint management.
Being elegible to live and work in Belgium.

What we offer

A flexible reward plan that allows you to optimize part of your salary.
A flexible work environment focused on activity-based working & home office possibility.
Travel benefits.
Company car (or car allowance or mobility budget).
Profit sharing.
Group insurance.
Company medical plan (optional).
Meal- & eco vouchers.
Representation & homeworking allowance.
A spot in a very enthusiastic team & a great company to work for!

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Trouble Shooter

Zaventem, Belgium

Employee

No remote work

About Brussels Airlines

Brussels Airlines is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home. We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

Follow-up & coordination on technical troubleshooting requirements in the daily operation of the Brussels Airlines fleet whilst taking ownership of non-standard troubleshooting or complex technical irregularities. Monitor aircraft & predictive systems to prevent recurrency, negative trends or AOG risks.

The Trouble Shooter, reports to the CAMO MCC Manager (functional) & to the P145 Planning Manager (disciplinary)

Your responsibilities

Performs trouble shooting services in accordance with the MOE, CAME, Pro X, OEM data & in compliance to NAA & EASA regulations.
Ensures communication links between the P145 Operation Manager, MCC Manager, Maintenance Controller (MCC), Engineering, Planning, Training & Maintenance Engineers.
Performs ad-hoc and in-depth troubleshooting with a systematic approach (eg. ad-hoc shop visit report screening).
Provides technical assistance to flight crew and maintenance staff.
Coordinates all received information regarding technical problems in the daily operation
Monitors A/C Systems using specific tools (eg. Aviatar, FDM data, ECTM, Labo results), post flight reports & open workorders, to discover negative trends, recurrency or AOG risks.
Close follow-up & in-depth screening of MEL Items for next troubleshooting steps.
Create, follow-up & solve troubleshooting cases for individual aircraft and repetitive problems, as required
Support the engineering department with field experience.
Follow-up of ‘Electronic Pending Shelf’.
Brief/debrief line maintenance engineers & mechanics concerning technical problems and actions therefor
Monitors troubleshooting actions performed by maintenance
Recommends and/or supports improvements in close cooperation with Engineering
Takes over troubleshooting ownership in case of non-standard or complex technical irregularities
Records new or complex problems with a final resume (Technical Case Manager)
Reports deficiencies or developing fleet wide problems to Engineering.
Reports deficiencies in the daily operation to the MCC Manager & Maintenance Controller.
Reports organisational, training & development deficiencies within the Troubleshooting department to the P145 Planning Manager.
To participate in the continuous improvement process via your superior.

Your profile

Bachelor degree in Aeronautical, Mechanical, Electrical Engineering OR equivalent relevant experience in aircraft maintenance (EASA Part 66 License)
Minimum 5 years of B1/B2 (OR equivalent relevant) experience
Good knowledge of EASA Part M, Part-145, Part-66
Holder of (active) aircraft type ratings operated by Brussels Airlines is a plus
Good communication skills, ability to prioritize, ability to work independently or as part of a team, reliable and motivated, good time management skills
Comprehensive negotiation & communication skills in English (written & spoken)
Very well developed analytical skill (problem solving)
Ability to approach a situation/problem in a structured, methodical & logical way
Operational awareness
Able to work under time pressure
Excellent decision making skills
Strong personality
Proficiency in the use of MS Office applications
AMOS knowledge is a plus

What we offer

Brussels Airlines, member of Lufthansa Group, is Belgium’s national airline. We connect the capital of Europe to more than 70 destinations. Maintenance & Engineering is at the core of our operations: we make sure our birds stay in the air! As we are on the path to growth again, with fleet expansions and the newest type of aircraft joining, we offer real career opportunities and the ability to learn different aspects of running an airline. In addition to an attractive salary package (may differ depending on the seniority level), we also offer a lot of other perks:

Shift work and weekend work (no night shift)
Flexible reward scheme which lets you tailor your remuneration to your needs
Large discounts to fly on all Lufthansa Group airlines
Meal vouchers
Eco cheques
Cheap hospitalisation insurance

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All jobs

Aircraft Cabin Technician

Business Intelligence Analyst

Compliance Manager (Ground Operations)

Facility Management Lead - Belgium

First Officer (type-rated A32F & non type-rated)

GSE / Shop Technician

Head of Digital Development

IT Delivery Manager Maintenance and Engineering

Junior Aircraft Technician

M&E Application Expert

Maintenance Planner

What we offer

Manager Business Development and Market Analysis

Powerplant Engineer

Qualified B1/B2 Aircraft Technician

Sheet Metal Performer

Store Keeper

Structures Engineer

Technical Instructor B1

Technical Instructor Cabin

Touchpoint Manager & SN Ancillary Driver

Trouble Shooter

About Brussels Airlines

Purpose of the position

What we offer