Compliance Manager (Ground Operations)
About Brussels Airlines
Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.
Purpose of the position
The Compliance Manager is responsible for developing, implementing and maintaining information compliance controls for multiple internal compliance policies (ISO27001 ISMS, GDPR, PCI-DSS, …). The goal is to ensure that the organization, processes and assets are managed in accordance with the Brussels Airlines Compliance Policy as well as international standards, and to maintain compliance risks as low as possible. The manager also supports different business units in defining, implementing and maintaining a compliant organization with regards to the abovementioned policies.
The IT and Ground Operations (GOPS) Compliance Manager have complementary processes to manage in respectively the IT area and the GOPS area. They work closely together and are jointly responsible for the compliance level of Brussels Airlines. They report into IT and GOPS and are each other back up.
Main tasks & responsibilities
As a Compliance Manager you will be responsible for the compliance on ISMS (ISO27001), PCI-DSS, internal procurement policies and GDPR in your respective area (IT or GOPS). Your activities will be as followed:
Support and advise internal stakeholders
Support and guide third party suppliers, handlers and contractors
Development and maintenance of compliance standards
Audits
Reporting
Your profile
What we offer
Brussels Airlines is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home. We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.
For the Brussels Airlines lounges at Brussels Airport we are looking for a Lounge Host to reinforce the team. As a Lounge Host you focus on delivering an exceptional guest experience and always look for opportunities to pro-actively respond to the needs of our guests. You will guard over the strict lounge access policy and manage the space assuring it remains meticulous.
Working as a Lounge Host you will execute various roles of Lounge Host, Maître de Lounge and Lexus Brand Ambassador (Brussels Airlines has opened a brand new lounge in partnership with Lexus).