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About Brussels Airlines
Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.
Purpose of the position
As our IT Business Solution Manager, you’ll lead a team of IT business partners in our Shared Services division (Finance, HR, Legal, Procurement, Facilities, Communication). Reporting directly to the Head of IT and being part of the senior management community, you'll be key in driving our IT strategy and ensuring top-notch service.
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Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home. We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.
As our Delivery Manager, you'll be the key link between Brussels Airlines' business teams (Finance, HR, Communication, Procurement, Legal) and our IT system suppliers. You'll manage current IT solutions and roll out new ones, ensuring smooth transitions and top-notch performance.
You'll be the go-to problem solver, maintaining business and operational continuity, and helping select and implement the best solutions for our evolving needs.
About Brussels Airlines
Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.
Purpose of the position
As IT Operations Manager, you are responsible for the day to day operations of the IT infrastructure of SN. You scope covers operations of network, hosting, workplace and line of business applications.
You work closely with service desk, subject matter experts and suppliers to ensure performance, uptime and planned changes are according to defined standards.
You play a key role in (complex) incidents / problems and can rely on a broad knowledge and experience in IT infrastructure to steer suppliers towards quick resolution. You are a good communicator and have experience with steering teams and suppliers.
You maintain good relationships with the various suppliers and review their performance on a regular basis. You act as an escalation point should issues arise.
Seen the nature of our business you may be called upon outside of workhours to steer suppliers towards resolution on issues that are impacting airline operations.
You report to the Head of Infrastructure and Operations.
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