About us
At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa.
As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world: from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer.
Our company culture is warm and inclusive. By focusing on wellbeing & flexibility, we create an empowering environment that gives our more than 3500 people wings. Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect: values that make the difference every day for our company, for our guests and for each other.
Who are we looking for?
We are looking for a Lounge Host to strengthen our team. In this role, you are responsible for delivering an outstanding and personalized lounge experience for our premium guests. You actively anticipate guest needs, provide attentive service, and ensure that every visitor enjoys a comfortable, welcoming, and stress-free environment before their flight.
Curious what your responsibilities would look like?
As a Lounge Host, you play a key role in maintaining the high service standards of the lounge. You ensure that lounge access policies are applied correctly and consistently, while creating a warm and professional first impression for every guest. You also help maintain the overall atmosphere and presentation of the lounge, ensuring that the environment remains organized, calm, and of the highest quality.
In this position, you will alternate between two key roles within the lounge operation:
Lounge Host – Reception Desk
At the welcome desk, you act as the first point of contact for our guests. You greet passengers warmly and verify lounge eligibility by checking boarding passes, frequent flyer status, and lounge invitations in accordance with the established access policies. You ensure a smooth and efficient admission process while maintaining a friendly and professional approach. In addition, you provide guests with essential information about the lounge facilities, flight updates, and boarding procedures, ensuring they feel informed and well taken care of from the moment they arrive.
Maître de Lounge – Guest Experience
Inside the lounge, you act as a host and hospitality ambassador, ensuring that guests feel welcome and comfortable throughout their stay. You circulate within the lounge, engage with guests, and proactively offer assistance where needed. This may include providing flight information, assisting with personal requests, guiding guests through lounge services, and ensuring that all facilities meet the highest standards. Particular attention is given to our most valued frequent flyers, including HON Circle members, ensuring they receive personalized service and the best possible lounge experience.
Working as a Lounge Host requires a strong service mindset, excellent communication skills, and the ability to anticipate guest needs in a dynamic airport environment. Together with your colleagues, you contribute to creating a premium lounge experience that reflects the hospitality and quality standards of Brussels Airlines.
Your profile
At Brussels Airlines, we believe in making people grow. Therefore, we are not looking for white ravens: we are looking for people that match with our company’s goals and culture, and that can elevate us to even higher heights.
What’s in it for you?
And of course, we offer the more general perks:
Ready to join our good company? Apply now!
